Terms of Service (User Agreement)

Rattan & Ruhe

Last updated: 2026

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1. General Information

This website and online store (“Service”) is operated by Rattan & Ruhe, located at Kantstraße 17, 10623 Berlin, Germany. By accessing or using our Service, you agree to be bound by these Terms of Service.

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2. Company Responsibilities

Rattan & Ruhe is responsible for providing accurate product information, processing orders in a timely manner, and ensuring proper customer support. We strive to maintain high-quality service but do not guarantee uninterrupted access to the website at all times.

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3. User Responsibilities

By using our Service, you agree to:

• Provide accurate and complete information when placing an order
• Use the website only for lawful purposes
• Not attempt to disrupt, damage, or misuse the Service
• Respect all applicable laws and regulations in Germany and the EU

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4. Products and Content Rights

All content on this website, including product descriptions, images, logos, and design elements, is the property of Rattan & Ruhe or its partners.
You may not copy, reproduce, distribute, or use any content without written permission.

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5. Limitation of Liability

Rattan & Ruhe shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services, except where required by applicable law. We are not responsible for delays caused by shipping carriers or external service providers.

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6. Proper and Improper Use

You agree not to:

• Use the Service for fraudulent purposes
• Attempt unauthorized access to systems or accounts
• Interfere with website functionality or security
• Misuse payment systems or dispute orders unfairly

Violation of these rules may result in order cancellation or account restriction.

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7. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be published on this page, and continued use of the Service constitutes acceptance of the updated terms.

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8. Termination

We reserve the right to suspend or terminate access to the Service if a user violates these Terms or engages in abusive or illegal activity.

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9. Contact Information

If you have any questions regarding these Terms, please contact us:

Rattan & Ruhe
Kantstraße 17, 10623 Berlin, Germany
Email: xaxanajzanajan4142@gmail.com

Phone: +49 30 664 270 900