Privacy Policy

Rattan & Ruhe

Last updated: 2026

1. Purposes of Data Processing

We process personal data in order to operate our online store, fulfill and deliver orders, provide customer support, improve our services, and comply with legal obligations under applicable EU and German data protection laws (GDPR).

2. Categories of Personal Data

We may collect and process the following personal data:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order and payment information
• Technical data such as IP address, browser type, and device information

3. Methods and Conditions of Data Processing

Personal data is collected when you:

• place an order in our online store
• contact customer support via email or phone
• browse or interact with our website

We process your data only to the extent necessary for order fulfillment, customer service, service improvement, and legal compliance.

Your personal data is stored securely and is not sold or shared with third parties for marketing purposes. Data may be shared only with trusted third-party service providers (such as payment processors and shipping companies) strictly for order fulfillment purposes.

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

4. User Rights Regarding Personal Data

Under applicable data protection laws (GDPR), you have the right to:

• request access to your personal data
• request correction of inaccurate or incomplete data
• request deletion of your personal data (“right to be forgotten”)
• restrict or object to data processing
• request data portability

To exercise these rights, you may contact us at any time using the contact details below.

5. Contact Information

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:

Rattan & Ruhe
Kantstraße 17, 10623 Berlin, Germany
Email: xaxanajzanajan4142@gmail.com

Phone: +49 30 664 270 900